When tourism thrives, but communities struggle

Thirty-six years after independence, Namibia has built a sophisticated tourism industry, attracted international investment and established itself as one of Africa’s most distinctive destinations. But behind the luxury lodges, spectacular landscapes and rising tourism ambitions lies a difficult question: How much of the wealth generated by tourism actually remains in the communities where tourism takes place?

Nearly three decades after I first explored the question of “Big Business, Poor People: Tourism and Local Economic Development” in my thesis, the issue remains remarkably relevant.

There is little doubt that tourism has brought significant economic value to Namibia. It generates employment, foreign exchange, investment and opportunities for entrepreneurship. The country’s wildlife, landscapes, cultural heritage and protected areas provide the foundation for a high-value tourism industry capable of attracting visitors from across the world.

Yet tourism success measured in arrivals, bed nights, investment and revenue does not necessarily mean local communities are prospering.

For many rural communities, tourism has not consistently translated into meaningful ownership, enterprise development, decent livelihoods or a substantial share of the economic value generated from the natural and cultural assets around them.

The question, therefore, is not whether tourism creates value. It clearly does.

The question is who captures that value, who participates in creating it and how much remains in the local economy.

From development promise to development dilemma

Tourism has long been promoted as an engine of economic development in developing countries. The argument is straightforward: countries can use their natural and cultural assets to attract visitors, stimulate investment and create employment while diversifying their economies.

But the relationship between tourism growth and human development is far more complicated.

Behind the glamour of luxury accommodation and international marketing campaigns are communities that may experience a very different reality. Tourism jobs can be characterised by relatively low wages, limited career progression and insecure employment. Local businesses often struggle to access finance, skills, markets and procurement opportunities, while larger operators capture a substantial portion of the tourism value chain.

There is also an environmental and cultural dimension.

Tourism consumes water, food, energy and infrastructure. In environmentally sensitive areas, poorly managed growth can place pressure on the very landscapes and cultural resources that attract tourists in the first place.

And when these pressures occur in remote rural areas, local communities are often the ones who experience their consequences most directly.

A tourist may spend thousands of dollars on accommodation, transport, meals, activities and excursions. But how much of that money circulates among local businesses, farmers, transport operators, guides, artisans and households?

That is the question Namibia must confront.

Three decades of CBNRM: have we completed the journey?

Namibia’s adoption of the Community-Based Natural Resource Management (CBNRM) policy framework in 1995 represented an important change in thinking.

The objective was not simply to protect natural resources, but to create a conservation model that recognised local livelihoods, economies and food security while maintaining healthy ecosystems.

It was an important policy step.

However, more than three decades later, the development trajectory demands a deeper assessment.

Conservation and tourism interests can converge around protecting landscapes while diverging over who benefits economically from those landscapes.

This tension is particularly visible in the growth of Namibia’s high-end tourism model.

When luxury becomes exclusion

Namibia has become increasingly associated with exclusive, high-end tourism. Luxury lodges occupy dramatic locations among mountains, deserts, dunes, rivers and wildlife-rich landscapes, offering visitors privacy, comfort and extraordinary experiences at premium prices.

There is nothing inherently wrong with high-value tourism.

In fact, Namibia should continue to pursue tourism that generates strong economic returns while protecting the country’s exceptional natural environment.

But high-value tourism should also produce high-value outcomes for communities.

The uncomfortable question is whether some tourism developments are becoming exclusive spaces built around resources and landscapes that are part of the heritage of many, but whose economic benefits are enjoyed by relatively few.

For some rural communities, tourism can resemble a feast taking place in their own backyard to which they have limited access.

They see the vehicles, lodges, international visitors and economic activity, yet remain largely outside the main value chains because of barriers involving ownership, skills, finance, accessibility and market access.

This is not simply an income problem.

It is a question of participation, agency and ownership.

The great tourism illusion

Namibia must also reconsider how it measures tourism success.

Are arrivals, bed nights, foreign exchange earnings and investment enough to determine whether tourism is succeeding?

Or should we also be measuring community prosperity?

A destination can post impressive tourism statistics while communities surrounding tourism operations continue to experience limited economic transformation.

This is perhaps the great illusion of tourism development: the belief that tourism growth automatically produces local development.

It does not.

A lodge located in a rural community does not automatically benefit that community. Without deliberate mechanisms for local procurement, enterprise development, skills transfer, career progression, community ownership and benefit-sharing, tourism can remain an enclave economy.

That is particularly concerning in Namibia, where many of the country’s most valuable tourism assets are located far from major urban centres.

These are precisely the places where tourism could have the greatest transformative impact on local economies.

From spectators to shareholders

Namibia now needs to move beyond asking how many tourists it can attract and start asking how tourism can enable rural communities to become participants, entrepreneurs, owners and beneficiaries.

Communities should not be viewed merely as labour suppliers or custodians of landscapes for external tourism businesses.

They should increasingly be recognised as co-designers, entrepreneurs, knowledge holders and economic partners.

There are numerous opportunities.

Communities can participate in tourism product development, cultural and heritage experiences, guiding and interpretation, traditional sports and cultural events, crafts and creative industries.

They can also become part of food and agricultural supply chains, transport and logistics, accommodation, community-based tourism, digital content, destination marketing and other tourism-related small and medium enterprises.

The objective should be simple: more tourism value must circulate locally.

A new tourism planning compact

Namibia needs a new tourism planning compact that connects conservation, tourism, culture and local economic development rather than treating them as separate policy areas.

A tourism model that creates pristine and exclusive enclaves while marginalising the communities living around them is not simply a planning failure. It risks becoming economically and socially unsustainable.

Government therefore needs to ask tougher questions when tourism developments are approved.

Who owns the enterprise? Who supplies it? Who works there? Who acquires the skills? Who benefits financially? Who makes the decisions? And what remains in the community when the tourist leaves?

These questions should become central to tourism planning rather than secondary considerations.

Namibia possesses an extraordinary portfolio of natural and cultural assets. But resources alone do not create development.

Institutions, ownership structures, skills, finance, markets and deliberate policy choices determine whether those assets become genuine opportunities.

The next generation of tourism planning must therefore focus on transforming community heritage into viable local enterprises without sacrificing authenticity or ecological sustainability.

The answer is not to dismantle high-end tourism.

It is to ensure that high-end tourism produces high-value community outcomes.

The question Namibia must answer

Nearly 30 years after I first wrote about “Big Business, Poor People”, the most important question may no longer be whether tourism can contribute to local economic development.

We know that it can.

The real question is: What kind of tourism economy does Namibia want to build for the next generation?

One where rural communities remain on the periphery of a lucrative industry operating in their landscapes?

Or one where tourism becomes a genuine vehicle for local ownership, decent employment, entrepreneurship, cultural pride and inclusive prosperity?

The answer will depend on whether Namibia is willing to rethink how tourism is planned, financed, regulated and measured.

Namibia has the resources. It has the landscapes. It has the culture. And, most importantly, it has the people.

The challenge now is to ensure that the economic value generated by these assets is not simply extracted from rural communities, but transformed into lasting opportunity within them.

Dr Erling Kavita, Executive Director: Academic Development and Support, was a speaker at the Namibia Network Hub (NMH) Creative Tourism and Sport Expo this week.